Wait Staff | Ice House


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Ice House Wait Staff Job Description

The server is responsible for waiting on customers in a timely fashion and all necessary side work. Service is the primary responsibility. A friendly, positive, and courteous attitude toward customers and co-workers is necessary.

Principal Duties and Responsibilities

  • Responsible for opening and closing procedures
  • Must be familiar with the menu
  • Must be familiar with daily specials and prices
  • Responsible for filling out daily tip report
  • Punctuality
  • Responsible for a new, clean, and professional appearance
  • Other duties as assigned

Knowledge, Skills, and Abilities Required

  • Must have excellent communication skills
  • Basic math and reading skills
  • Must be able to understand and follow instructions
  • Must be able to maintain a professional manner under stress

Reporting Relationship

Reports to Food & Beverage Manager and other upper management

Uniform Requirements

Provided: Branded short sleeve shirt, long sleeve shirt, quarter zip

Bring with You:

    • Solid tan pants/shorts
    • Solid white socks
    • Solid white athletic shoes with non-skid soles. No visible logos. No color variations. 

Required Dress Code Details

    • Clothing must be the appropriate size (not tight, baggy, or ill-fitting).
    • Clothing may not be ripped, torn, or frayed, whether naturally worn or added for decorative purposes.
    • Pants must stay up on the waist and support themselves without falling. 
    • Stitching or any other decoration must match the color of the pants.
    • Pant legs may not be rolled up.