Wait Staff | Pancake House
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Server Job Description
The server is responsible for waiting on customers in a timely fashion and all necessary side work. Service is the primary responsibility. A friendly, positive, and courteous attitude toward customers and co-workers is necessary.
Principal Duties and Responsibilities
- Responsible for opening and closing procedures.
- Must be familiar with the menu.
- Must be familiar with daily specials and prices.
- Responsible for filling out daily tip reports.
- Punctuality.
- Responsible for a neat, clean, and professional appearance.
- At least two hours per day may be required to sell ice cream.
- Other duties as assigned.
Knowledge, Skills, and Abilities Required
- Must have excellent communication skills.
- Basic math and reading skills.
- Must be able to understand and follow instructions.
- Must be able to maintain a professional manner under stress.
Additional Information
- Reports to Restaurant Manager
Uniform Requirements
Provided: apron, branded short sleeve shirt, long sleeve shirt, quarter zip
Bring with You:
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- Solid tan pants and/or shorts
- Solid white closed-toe athletic shoes with non-skid soles.
- Solid white socks
Required Dress Code Details
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- Clothing must be the appropriate size (not tight, baggy, or ill-fitting).
- Clothing may not be ripped, torn, or frayed, whether naturally worn or added for decorative purposes.
- Pants must stay up on the waist and support themselves without falling.
- No yoga or cargo-style pants.
- Stitching or any other decoration must match the color of the pants.
- Pant legs may not be rolled up.
- Shoes must be closed-toe and non-skid. No visible logos. No color variations. No ballet flats.
- Shorts must be no more than two inches above the top of the knee.