Wait Staff | Pancake House


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Server Job Description

The server is responsible for waiting on customers in a timely fashion and all necessary side work. Service is the primary responsibility. A friendly, positive, and courteous attitude toward customers and co-workers is necessary.

Principal Duties and Responsibilities

  • Responsible for opening and closing procedures.
  • Must be familiar with the menu.
  • Must be familiar with daily specials and prices.
  • Responsible for filling out daily tip reports.
  • Punctuality.
  • Responsible for a neat, clean, and professional appearance.
  • At least two hours per day may be required to sell ice cream.
  • Other duties as assigned.

Knowledge, Skills, and Abilities Required

  • Must have excellent communication skills.
  • Basic math and reading skills.
  • Must be able to understand and follow instructions.
  • Must be able to maintain a professional manner under stress.

Additional Information

  • Reports to Restaurant Manager
Uniform Requirements

Provided: apron, branded short sleeve shirt, long sleeve shirt, quarter zip

Bring with You:

    • Solid tan pants and/or shorts
    • Solid white closed-toe athletic shoes with non-skid soles.
    • Solid white socks

Required Dress Code Details

    • Clothing must be the appropriate size (not tight, baggy, or ill-fitting).
    • Clothing may not be ripped, torn, or frayed, whether naturally worn or added for decorative purposes.
    • Pants must stay up on the waist and support themselves without falling. 
    • No yoga or cargo-style pants.
    • Stitching or any other decoration must match the color of the pants.
    • Pant legs may not be rolled up.
    • Shoes must be closed-toe and non-skid. No visible logos. No color variations. No ballet flats. 
    • Shorts must be no more than two inches above the top of the knee.