Dock Porter and Bell Staff | Island House
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Bell Staff and Dock Porter Job Description
Responsible for transportation of guest luggage to and from the Hotel and various tasks related to guest service.
Principal Duties and Responsibilities
- Greet guests at the boat lines.
- Direct the guest to the hotel and transport luggage to the Hotel.
- Carry guest luggage to the appropriate guestroom.
- Responsible for keeping the veranda and lobby clean and orderly.
- Delivering special requests and messages to guest rooms.
- Low maintenance duties in guest rooms.
- Other duties assigned.
Knowledge, Skills, and Abilities Required
- Able to understand and carry out directions.
- Basic reading skills.
- Ability to lift and carry 75 pounds.
- Excellent communication skills and ability to work under stress.
- Punctuality.
Additional Information
-
- Reports to General Manager.
Uniform Requirements
Provided: Branded dri-fit white polo, quarter zip, rain gear
Bring with You:
- Solid navy pants and/or shorts
- Solid white closed-toe athletic shoes with non-skid soles.
- Solid white socks
Required Dress Code Details
- Clothing must be the appropriate size (not tight, baggy, or ill-fitting).
- Clothing may not be ripped, torn, or frayed, whether naturally worn or added for decorative purposes.
- Pants must stay up on the waist and support themselves without falling.
- No yoga or cargo-style pants.
- Stitching or any other decoration must match the color of the pants.
- Pant legs may not be rolled up.
- Shoes must be closed-toe and non-skid. No visible logos. No color variations. No ballet flats.
- Shorts (when listed) must be no more than two inches above the top of the knee.